After SLEEP it does not start up again

[Aitch22]

Hi,

 I have tried the suggestions but to no avail. Still the same

 Harry

[A4Apollo]

@Aitch22, Thanks for your quick response and time.

Thanks for writing back to us again.

I would suggest you update the windows to 1709 and check if the issue persists.

Click Start > Settings > Update & security > Windows Update > Check for Updates.

Also, Open a command prompt with admin rights and type the following commands.

run "powercfg /h on" 

If the solution provided worked for you, please mark accepted solution for this post.

Hope to hear from you soon!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Aitch22]

Hi,

I am sorry to say I have downloaded the latest Windows 1709 which took quite a while, but no change.

Also tried to run "powercfg /h on"  but message was could not find.

Regards,

Harry

[A4Apollo · Accepted solution]

@Aitch22, thanks for your quick response and time.

I appriciate your efforts for writing back to us.

I did some research and found an article related to the issue you have mentioned.

Uninstall the Intel graphics driver, v22.20.16.4771 driver manually.

Download and install the following SoftPaq to update the Intel graphics driver to v21.20.16.4639.

Install the graphics driver using this link.

Refer this document to know more information.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know if this works!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Aitch22]

Hi,

Thank you at last it worked, very well done.

  Regards,

     Harry

[A4Apollo]

Hi! @Aitch22, You're welcome and thanks for your prompt response.

I am happy to hear that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,

Have a great day! 🙂

[Aitch22]

Thank you so much.

  Regards,

    Harry