cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Varmendariz
New member
1 0 0 0
Message 1 of 4
330
Flag Post

After update now blue screen because preparing automatic recovery then choose an option

HP Recommended
Hp pavillion slimline 400 pc

Updated 2 nights ago and now when turn on says preparing automatic repair and then give choose an option blue screen. Then if choose one it restart and same thing

3 REPLIES 3
KrazyToad
Retired
Retired
22,744 19,097 1,373 1,294
Message 2 of 4
Flag Post
HP Recommended

@Varmendariz

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you perform a Reset and let me know how it goes https://support.hp.com/in-en/document/c04742289

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
hausding
New member
4 2 0 0
Message 3 of 4
Flag Post
HP Recommended

same issue, under warranty, have done all the attempts at self repair with the computer itself and with online help....nothing.  So, without the hard drive working how does one save or recover personals and files without voiding any warranty issues....does HP save my stuff and return it to me after their in house repair?  Ha on that one......gosh, what to do.    🙂

Was this reply helpful? Yes No
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 330 397
Message 4 of 4
Flag Post
HP Recommended

@hausding

 

We have done the basic troubleshooting as per the document and the notebook needs to checked taking remote access so that get to know it's a hardware or software issue

 

Please reach out to the HP Support in your region regarding this issue, they should be able to help. Refer to this User Guide for contact details.  

  

Have a great day!  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

handing,We have done the basic troubleshooting as per the document and the notebook needs to checked taking remote access so that get to know it's a hardware or  software issue

 

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation