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All-in-one does not power up, with no leds with power adaptor plugged in
05-25-2020 02:20 AM

This All-in-one died when being used by a Dr on a conference call, and will not boot, having tried a hard reset etc. power adaptor has power to it and the power supply works with my laptop.
Can anyone suggest how we can have it working during this lockdown please?
05-25-2020 03:51 AM

Hi
This is not for your type of PC, but desparate times........
https://support.hp.com/us-en/document/c03518165
This will not work for everyone, but you may be lucky?
No Power, No Boot, No Display When Power Button Is Pressed
Unplug the AC power from the computer.
Press and hold the power button for more than 12 seconds.
Release the power button (after at least 12 seconds).
Re-connect the AC power to the computer.

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