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- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: Asking for power code
Create an account on the HP Community to personalize your profile and ask a question
04-02-2016 02:13 PM
Solved! Go to Solution.
Accepted Solutions
04-02-2016 02:14 PM
Enter 27081017
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-02-2016 02:14 PM
Enter 27081017
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-02-2016 02:17 PM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-02-2016 02:28 PM - last edited on 03-16-2017 09:39 AM by OscarFuentes
Hi,
Shut down the notebook.
Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive and Memory.
Post back with the results, including any error code that may be generated.
Can you also post back with the following details:
The full Model No. and Product No. of your notebook - see Here for a guide on locating this information.
The full version of the operating system you are using ( ie Windows 10 64bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-02-2016 03:26 PM - last edited on 03-16-2017 09:39 AM by OscarFuentes
Hi,
If you would like a guide on how to replace the HDD, post back with the full Model No. and Product No. of your notebook - see Here for a guide on locating this information and the full version of the operating system you are using ( ie Windows 10 64bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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