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04-18-2021 01:49 PM
When I restart i get the automatic repair. When I go the the command prompt or other options I get a message for administrator. There is no administrator for my system and no way I can log my credentials.
04-19-2021 04:14 PM
Those won't do you any good because this message nearly always means that a recent Windows Update failed and Microsoft then tried to recover from that, but that failed, so it's trying over and over again -- and will never succeed because Windows Update got corrupted in the process. Unfortunately, this is NOT a new issue with Win10 Windows Updates.
This problem is very difficult, if not impossible to fix -- from the standpoint of making repairs and leaving your stuff intact. Some steps for trying this are listed below, but they are very hard to do and if they do not work, you are faced with doing a complete Windows reinstallation to get your PC back working again.
And if that is the case, you need to come back here and tell us what failed so we can provide instructions for things you can to do retrieve some data from your drive before you do a complete reinstallation.
First thing you need to do is see if you can restart in Safe mode -- by doing these steps: https://www.tenforums.com/tutorials/2304-boot-into-safe-mode-windows-10-a.html
If you don't know how to start using Advanced Startup Options, then read this: https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html
Then, follow these steps to reset Windows Update: https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html
If these work, when you finally reboot, you should then be able to login to a working Windows desktop.
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