Create an account on the HP Community to personalize your profile and ask a question
07-08-2020 01:46 PM
Product: Example: Pavilion 17-e186nr
Operating System: Microsoft Windows 10 (32-bit)
Hey I have my HP laptop that is stuck in the Automatic Repair. This happened after it did an update and now I have not been able to get in.
i am trying to retrieve the pictures out of it as my Mother in Law has passed away and we need the pictures for the video for her service. Any help would be greatly appreciated. I am on a time schedule with the Funeral home.
1 REPLY 1
07-11-2020 01:26 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
System Restore returns your computer to the files and settings from the restore point. Your personal files and documents are not affected. You can also undo a System Restore if the restore does not resolve the issue or if the issue becomes worse.
Click here: https://support.hp.com/in-en/document/c03327545
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community