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‎07-21-2022 04:29 PM

HP Recommended
Product: HP Pavilion Gaming Laptop Model 15
Operating System: Microsoft Windows 11

I am looking to send my HP Pavilion Gaming Laptop directly to an HP technician after a local computer repair shop was unable to fix the original looping BIOS startup issue and recommended I sent the laptop directly to HP, any addresses, phone numbers, or emails to contact would be appreciated.

1 REPLY 1

‎07-22-2022 09:12 AM - edited ‎07-22-2022 09:28 AM

HP Recommended

Does not seem good.

 

Check warranty status here

https://support.hp.com/us-en/checkwarranty

 

World wide contacts here

https://www.hp.com/us-en/contact-hp/ww-contact-us.html

 

online is possible:

1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.

 

[edit] When you send it in make a note that if the disk drive is replaced that they should return the original drive to you.  

Thank you for using HP products and posting to the community.
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