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‎12-31-2021 03:29 AM - edited ‎12-31-2021 03:29 AM

HP Recommended
Product: HP Probook X360 11 G5 EE
Operating System: Microsoft Windows 10 (64-bit)

 

 

PHOTOS ARE WRONG WAY ROUND _ MESSAGE BELOW PHOTOS

IMG_4316 (1).jpg

 

I am trying to sort a friends laptop. On boot, the HP Bios version mismtach screen is appearing. Have followed replies on previous forums in which I have done the windows + B option with no success. Have also got a USB drive and created a recovery drive but it continues to show just the two pages shown above in the pictures. 

 

System bios mismtach followed by secure boot system admin etc etc. Any tips appreciated

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1 person had the same question
1 REPLY 1

‎12-31-2021 08:08 AM

HP Recommended

This was asked almost a month ago.

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-Bios-Version-Mismatch-HP-Probook/td-p/8234...

 

A mismatch can occur with bios corruption, a virus, or using certain 3rd party tools and re-programming hardware.

 

IMHO, It should be taken in to an HP service center.

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