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‎12-04-2019 08:55 AM

HP Recommended
Product: Elite 8000 CMT
Operating System: Microsoft Windows 7 (64-bit)

The System appears clean, no dust.

The Memory appears to be seated fully.

Only a PS2 Mouse, PS2 Keyboard, Internet, Monitor, System Hard Drive, CD/DVD Player connected.

These are all functioning devices before this situation

Product # VS807UT#ABA

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-04-2019 09:32 AM

HP Recommended

Hi:

 

The PC is reporting a memory problem.

 

See the troubleshooting guide at the link below, Appendix A, page 58 for how to troubleshoot the 5 beep code error report.

 

http://h10032.www1.hp.com/ctg/Manual/c01516072

View solution in original post

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3 REPLIES 3

‎12-04-2019 09:32 AM

HP Recommended

Hi:

 

The PC is reporting a memory problem.

 

See the troubleshooting guide at the link below, Appendix A, page 58 for how to troubleshoot the 5 beep code error report.

 

http://h10032.www1.hp.com/ctg/Manual/c01516072

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‎12-05-2019 06:42 AM

HP Recommended

Thank you Paul, that was the problem.

 

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‎12-05-2019 07:05 AM

HP Recommended

You're very welcome.

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