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- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: BIOS Recovery

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04-26-2018 07:55 AM
Great!
I've been working on BIOS Recovery for the HP ProDesk 400 G2 MT with MS-7860 Ver 1.2 motherboard for over 48 hours now and the process isn't successful.
I downloaded the BIOS executable from HP Software and Drivers download site, extracted the file, copied the contents of the DOS Flash folder and BIOS image file to a freshly prepared USB Key Drive (Kingston 8GB). Formatted drive using FAT32 and named the volume HP_TOOLS. Created /Hewlette-Packard/BIOS/Current and /HP/BIOS/Current directories. Placed all the contents of DOS Flash folder on the root of USB Drive including BIOS image file. Also copied BIOS image files and .cpu file to Current directory.
Whenever I try to flash BIOS ROM using BIOS Recovery Enronment, everything get stuck on 0%. I've run this for over 12 hours and nothing happened.
HP ProDesk 400 G2 MT with 4GB RAM. My USB Drive is 8GB. What could be the problem please?
04-26-2018 10:07 AM
Hi
Maybe I'm mis-reading....
HP ProDesk 400 G2 Microtower PC W8.1
HP Business Desktop System BIOS (L02) | 00.02.52 Rev.A | 15.9 MB | Jan 31, 2018 | Download |
But the MotherBoard SSID is different?
Win 7 32 has these.....
Business Desktops BIOS Utilities | 5.03 Rev.B | 0.4 MB | Jun 5, 2014 | Download |
HP Business Desktop System BIOS (L02) | 00.02.52 Rev.A | 15.9 MB | Jan 31, 2018 | Download |
04-26-2018 11:18 AM
But I've downloaded all these files, tried them (BIOS images) and I didn't succeed. I tried to copy the BIOS images from another computer (same model HP ProDesk 400 G2 MT) and I didn't succeed.
I suspect that the problem is PC RAM size/USB drive size. PC RAM is 4GB and USB is 8GB. What do you think about this? Isn't it possible to use large USB flash drives for BIOS flashing? I'm currently looking for a USB of 256MB to try but not possible near me. I may have to order one from amazon.com.
04-26-2018 11:32 AM
NO
The point was perhaps too polite or too subtle.
My BIOS SSID is 8130 and you didn't / haven't posted yours, so maybe you have the wrong thing.
You say MS-7860 Ver 1.2 which is what?
The BIOS download I pointed out was for an L02 main Board.
IF the SSID don't match; don't bother.
SO start by Giving the full model of the PC, SKU preferably, and then the BOARD SSID.
The BIOS version is also shown, ESC + F1.
Then when all of that matches we can try and see our way forward.
04-26-2018 02:20 PM
I can't do the ESC + F1 keys because there's no POST.
MS-7860 very 1.2 is written on the board itself. I checked HP website to see its specs but I couldn't find this board. I understand that MSI is the manufacturer but no any information from MSI.
I'll check the SKU from the casing and send you. But again this doesn't guarantee that I'm getting the board SSID. What do you think please?