BOIS update

[sawyerdecaire]

I have a HP Pavilion Desktop 590 which did an automatic BIOS update yesterday. Everything worked fine afterwards, logged off and shut down as usual before retiring for the night. Now the next day, turn on PC and now I have a black monitor screen as if it did not turn on. It's a new monitor about a year old. Everything else seems to be working, webcams red light is lit, I know speakers are working because they're picking up the local radio station again (very annoying)  and occasionally hear sounds for the tower. I, even unplugged monitor from power and PC and reconnected, nothing happened. 

[Irfan_06 · Accepted solution]

Hi @sawyerdecaire,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Printer.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[sawyerdecaire]

Irwin, thank you for replying to my post. I must apologize for wasting your time. My problem is with my monitor not printer. I forgot that my monitor is not HP as my printer and desktop are, but LG. Which explains why I couldn't find it in my registered products. I am unable to find my post again to remove it. I have since reached out to LG. Again thank you and I apologize for my mistake.

[Irfan_06]

Hi @sawyerdecaire,

I appreciate your time and patience. If you need assistance with your HP devices feel free to reach out to us.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Irwin6

HP Support