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HP Recommended
HP ProOne 600 G4 21.5-in Non-Touch AiO
Microsoft Windows 10 (64-bit)

I'm having a weird problem in windows 10 1809 with these hp's.  Some of them randomly become unresponsive to any remote scripts (powershell remote, altiris, etc) and eventually bluescreen with "WHEA UNCORRECTABLE ERROR", no crash dump file.  But I can still ping them before they crash.  When I check the logs, I can't find anything.  I've tried bios updates (which are a challenge in themselves), and enabling windows update every day.  How should I proceed?

 

1 REPLY 1
HP Recommended

@jszabo 

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.

What you need is a forum where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs, as follows:

The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/

 

Good Luck



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