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‎08-03-2021 12:02 AM

HP Recommended
Product: HP All-In-One 24-g014
Operating System: Microsoft Windows 10 (32-bit)

Hi, I have an All-In-One PC (24-g014) which recently won’t boot up. It gives me a series of beeps, and I need to find the BIOS chip on the motherboard, but I have no idea where it is. Any kind of diagram would be very helpful.

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1 person had the same question
2 REPLIES 2

‎08-03-2021 05:38 AM

HP Recommended

Typically a series of beeps is a warning that some hardware has failed.  The method used to message where to start looking is a series of long and short beeps to give a rough idea of the problem.  BIOS beep codes are what these messages are called.

In AIO's there can also be a power supply problem causing these beep codes.  First unplug all attached devices but the keyboard and mouse.  Then if the problem persists, unplug the power supply from the wall and the back of the PC.  Press and hold the power button for 20-30 seconds.  Reconnect the power supply to the wall plug.  If it has a green light indicator, check that to be on, then reconnect to the back of the PC verifying the green light is still on.  Then try a restart.  If the beeping still persists, make a note of the sequence and report that here.


I'm not an HP employee.
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‎08-03-2021 08:56 AM

HP Recommended

@miri55  -- diagram?

 

Not a diagram, but a picture of your "Hawaii-U" motherboard is online:

HP All-in-One - 24-g014 (Touch) (ENERGY STAR) PC Product Specifications | HP® Customer Support

 

But, even after you identify it, that won't be any help towards a solution -- @TheOldMan  has the best advice for you.

 

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