@Xav73
Welcome to HP Support Community
I appreciate al your efforts and expertise in troubleshooting this issue
If you have already performed all the troubleshooting steps in this Link: https://support.hp.com/in-en/document/c04126730
Please contact HP Support in your region for service options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee