-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Bios Password Resat

Create an account on the HP Community to personalize your profile and ask a question
11-01-2026 01:57 AM
Hello HP Community Experts and Agents,
I am requesting assistance with an SMC (System Management Command) reset file to clear a lost BIOS administrator password on my HP ProBook 6470b.
Here are my hardware details:
Product Model: HP ProBook 6470b
Product Number (P/N): A5H49AV
System Board ID: 179B
Note: I have not posted my Serial Number here for privacy, but I am ready to send it via Private Message to an official HP Agent upon request.
Thank you for your guidance!"
11-01-2026 03:57 AM
Hello @anitium ,
Welcome to the HP community.
A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed.
Here is HP's official policy regarding BIOS passwords:
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.
Therefore, this topic is being locked.
Best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN