• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
HP ENVY Desktop - 795-0030qd CTO
Microsoft Windows 10 (64-bit)

This Bios is marked urgent, however any way that I try to download and install it is unsuccessful. How important is this update? 

 

Scott_M_0-1645133051933.png

 

12 REPLIES 12
HP Recommended

@Scott_M -- look in the "C:\SWSETUP" folder on your computer, for the newest folder-name.

Open that folder. Is there a "setup" or "install" application that you could try to launch?

Error-messages?

 

HP Recommended

@itsmyname, no, there is only one file in the folder,  is an application (.exe) file

Scott_M_0-1645172067496.png

After download, a pop-up window says the image is extracted and says to reboot to continue the install, I reboot, the image gets flashed based on the progress bar, though I do notice around 51% the update gets sluggish, almost seems to stick, but recovers and reboots. When I check, the BIOS is the same version/date as before.

Any idea where a log or error file might be found?

 

HP Recommended

hi

There can be different reason for failure..
But don't risk the irreparable by trying to force a bios update.
we see in the image, that the version corresponds to the latter here

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-desktop-pc-795-0000i/19390486/mod...

- Provides improved security

Version:
F.46 Rev.A

 

 

 

What is your current bios version?

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

@Scott_M -- there is only one file in the folder,  is an application (.exe) file .... there is only one file in the folder,  is an application (.exe) file

 

After the "extraction", there will be a new folder on your computer. Before restarting, what are the files in that folder?

Is one of the files a "BIN" file? That file is the new BIOS. Save a copy of that file to a USB memory-stick.

When restarting your computer, enter BIOS SETUP, and see if there is a menu-item to update the BIOS, by pointing the update to that BIN file on the memory-stick?

 

This Bios is marked urgent. How important is this update? 

 

It is not an accident that the update is tagged as "urgent".

 

 

 

 

 

HP Recommended

Hi @itsmyname 

Almost all bios updates are marked urgent.
I prefer to point it out


be careful, if the bios update is unsuccessful, going back is practically impossible!
if the computer works very well, it is better to leave it alone, it is just mentioned, without more information than it is to improve security
But it's up to you to see @Scott_M it can work, or not!

and use the recommended method

Updating the BIOS (Basic Input Output System) (Windows)

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

@Scott_M  / @Prométhée -- Almost all bios updates are marked urgent

 

Somebody has a firm grasp of the obvious.

 

If HP identifies some issue that requires an "urgent" BIOS update, HP will make a decision to make the effort to update the BIOS software, update the HP web-site with revised documents & files, and will do "Quality Assurance", and then mark the update as "urgent". 

 

HP Recommended

What are you trying to say?
My computer, received several updates marked each time as urgent according to HP support assistant
For some, there was nothing more than what is described here
I haven't done any of the latest updates offered
The computer has worked without problems from the start, I have carried out all the Windows updates, up to the last without problems.
I then upgraded to Windows 11 with no problem!
I have never been infected by a virus, or anything!
Now I only warn the user, and you know this very well, for having already mentioned it in other threads

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/I-want-to-download-bios-file-SP...


Here, it was a failure, but the computer continues to work
I'm just saying that insisting could end badly, and the computer could very well stop starting!
It could work well, I'm not saying otherwise, but you never know
And if it crashes, it will be very difficult to go back, maybe even impossible.
Update announced important or not!

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Failed-or-interrupted-BIOS-Update-Now-No-Boot-...

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Computer-won-t-boot-and-gives-m...

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/HP-All-in-One-20-c434-with-corrupt-BIOS/td-p/8...

 

Again, my goal here, is just to warn the user, of the possible risk, this seems to me more important, than anything else.
He does the update, so it works so much the better

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Hi, the version is the same but the release date is not. 

And it is the release date that I am expecting to update when I look at system information.

Scott_M_0-1645324980322.png

It is the previous version of the BIOS installed.

HP Recommended

I looked before restarting the computer and after the extraction of the content  but did not find the right location -- I could not find where the extracted files were written to.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.