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HP Recommended
20-c434
Microsoft Windows 10 (64-bit)

Hi, I have a HP 20-c434 all-in-one computer with a corrupt BIOS.  I have created a bootable USB stick with the latest BIOS.  I plug this into the computer and then power it on.  I press the Windows + V or the Windows + B keys but nothing is happening except deafening beeping sounds. It says to insert the USB stick and re-boot the PC but the same screen comes up.  

 

I can see the USB stick flashing some some it seems like it's reading it but not sure what else to try.  Any help is appreciated!  

 

 

Thanks.

Todd

 

 

14 REPLIES 14
HP Recommended

@DVDDude2020 -- can you copy the ".bin" and the ".sig" files into the root-folder of the USB memory-stick, and try again?  Can you try using a different USB socket?

 

If you have other USB devices connected to your computer, disconnect them, leaving only the keyboard & the USB memory-stick connected.

 

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Hi, thanks for the reply.  It looks like there are 3 folders on the flash drive.   I did copy the .bin and .sig files over but I wasn't sure which folder I needed to copy them from.  The two I copied over didn't seem to make a difference.  

 

When I power on the computer is there a key combination I need to press  to start the BIOS upgrade?  As of now it's still just making loud beeps.  

 

Thanks for the help!  

 

DVDDude2020_0-1637285663565.png

 

HP Recommended

@DVDDude2020 -- please look at: Bios recovery - HP Support Community - 6654983

 

This seems to document how to "recover" your BIOS.

 

 

HP Recommended

Thanks for your reply!  Just to answer your questions....  

 

I have been experiencing this problem for the last week or so.  

 

The troubleshooting I have done is to create a bootable BIOS USB stick and my system also tried the automatic BIOS recovery but not having much luck.   The main issue is no matter what keys I press it starts in with this deafening beeping noise.  I have pressed the Windows + B and Windows + V keys.  The ESC keys and F2 and F12 keys.  It doesn't want to respond to anything so far. This is a friend of mine's system actually and I'm wondering if it did a BIOS update and he interrupted it possibly.  It acts like the keyboard isn't responding when I press the power button either. 

 

The product number of my system is:  5QA37AA#ABA

 

Any help is appreciated.  

 

Thanks! 

Todd

 

 

 

HP Recommended

Anyone happen to know how I can update the BIOS on my system?  Details are above.  

 

Thanks!  

 

HP Recommended

@DVDDude2020 -- Anyone happen to know how I can update the BIOS on my system? 

 

Since nobody in this discussion forum has responded within the last 6 days, I think that has become time for you to find a local owner/operator computer store, and to pay them for help.

 

But, is there a pattern to the "beeps", e.g., "beep-beep-beep-pause-beep" that repeats?

You may have some other problem -- not related to your BIOS -- or your problem might not be a BIOS problem at all.

HP Recommended

I actually run a repair shop and I have fixed these before.  I created the bootable USB stick and put the .BIN and .SIG files onto the root directory.  When I power the all-in-one on I can tell it's looking on the USB stick but then the loud beeps start.  I tried the Windows + B and Windows + V.  Also the ESC key and F2.  

 

The message says to insert a USB stick and to re-boot the computer so it can update.  Thanks for the help!

 

 

Todd

HP Recommended

@DVDDude2020 -- is the USB memory-stick formatted as FAT or FAT32 or HPFS ?

 

Those "beeps" after reading the USB memory-stick might be an indication of some other failure, e.g., bad RAM or video-card not completely "seated" in its slot. Can you try with just one memory-stick connected?

Can you try using a different video-card?

 

Is there a pattern to those "beeps"?

 

HP Recommended

Thanks for the reply.  It should be formatted with fat32.  The system was running fine the day before so not sure what happened, if my customer might have interrupted a BIOS update or something. 

 

Not sure how to try a different video card when it's an All-In-One system?  It does clearly state that the BIOS is corrupt and needs to be updated.  

 

 

Thanks.  

 

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