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- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: Black screen no boot no access to the keyboard
Create an account on the HP Community to personalize your profile and ask a question
02-18-2021 01:33 PM
Hi Everyone,
my computer starts up but will not boot. II'e tried the bios reset, removed memory cards and hard drive per troubleshooting and still nothing but a fan running.
I can't do a hard rest or access the bios because the keyboard is look like is not working, I tried to use an old one and no success is not working .
.
02-19-2021 06:35 AM
https://www.youtube.com/watch?v=5MNl-_uNOWM&t=11s
This may be a start. If it is making any beeps or flashing any leds it may identify the problem.
Is the fan spinning and is is spinning fast?
02-19-2021 01:47 PM
Hi,
thank you for your reply.
No beeps no blinking leds, The fan is spinning normal.
Is not doing the pos and the keyboard not working .
I cant find any data about motherboard Laurel 2 2G regarding IQ pins etc.
Can you help?
Tks
02-20-2021 05:34 PM
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