cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Infernsenju
New member
4 2 0 0
Message 1 of 2
153
Flag Post

Blackscreen

HP Recommended
hp laptop
Microsoft Windows 10 (64-bit)

It will turn on and show the hp logo than it will go black for awhile and shut off 

1 REPLY 1
quemador
Level 2
6 3 1 0
Message 2 of 2
Flag Post
HP Recommended

I had the same problem a month ago. I accidently wiggled the flex ribbon cable on the power button board and my pc started up normally. wiggled it again and the pc shuts off. Change out your power button board and flex cable ribbon and your problema should be solved.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation