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HP Recommended
hp laptop
Microsoft Windows 10 (64-bit)

It will turn on and show the hp logo than it will go black for awhile and shut off 

1 REPLY 1
HP Recommended

I had the same problem a month ago. I accidently wiggled the flex ribbon cable on the power button board and my pc started up normally. wiggled it again and the pc shuts off. Change out your power button board and flex cable ribbon and your problema should be solved.

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