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- HP Community
- Desktops
- Desktop Boot and Lockup
- Blank Screen after installing BIOS Update

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12-13-2019 03:39 PM
Downloaded and installed BIOS update followed by Windows update 2 days ago. Right after the computer was fine. But, when it went to sleep after a period of time, the computer was on but the screen was blank. After performing a hard reset, the screen image size was messed up. I reset it and rebooted the PC; same problem occurred. Is this a function of updating the BIOS? If so, how do I fix this problem. I do not want to hard rest the PC every time I go to use it after a period of it sitting idle.
Thanks
12-14-2019 05:25 PM
Greetings,
Welcome to the forum.
I am not a HP employee.
I don't think it's a BIOS update problem. A bad BIOS update would break your PC, no POST, and no loading Windows .
But it could be a Windows Update problem.
Try Microsoft System Restore using a restore point prior to the last Windows Update.
But you do have a issue if a Windows Update is causing a problem.
Try running HP Diagnostics (Link) at system startup.
Run a Check Disk (Link) to verify system files.
Regards