• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-30-2018 06:18 PM

HP Recommended
Product: Pavilion g5200
Operating System: Microsoft Windows 7 (64-bit)

Hi there,

 

I tried to put some life into an old Pavilion G5200by upgrading to 8GB RAM. I checked it was compatible. All ok, but then I got a couple BSODs.

 

Tried resetting BIOS and CMOS (by both taking out motherboard battery and resetting jumper), in case it wasn’t getting the new RAM settings (BIOS utility reported no memory installed when Windows detected 7.75GB).

 

However, now I just get a blank screen when starting up, even though desktop LEDs and fans work. Tried the blind reset of BIOS (F10, wait, F5, enter, F10, enter), which worked briefly, but when the PC restarted, back to square 1. Tried several times. Nothing works.

 

Dont know what to do next. Please can you help?

thank you.

1 REPLY 1

‎01-03-2019 02:55 AM

HP Recommended

Hi

I hope I am not teaching my granny to suck eggs.

https://support.hp.com/us-en/product/hp-g5200-desktop-pc-series/4269956/manuals

 

 Upgrading and Servicing Guide7.53MB
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.