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- Desktop Boot and Lockup
- Blue screen while booting my computer up

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04-19-2020 08:09 AM
Product: Example: OMEN by HP Desktop PC - 870-224
Hello, when I boot up my desktop a blue screen came up and I ran a quick test on my hard drive. After I did this I got the error code U4L3XS-8LEA3E-9XPGQJ-60RP03 And I was just wondering what I should do from here. Thank you!
1 REPLY 1
04-19-2020 02:15 PM - edited 04-19-2020 02:16 PM
Hi,
You have a HDD failure.
Bad news.
Replace the HDD and reinstall the operating system.
I hope you have backed up data.
You could try recovering data on the failing disk. Your description of symptoms may indicate data is gone.
Regards
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