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‎08-21-2019 06:07 AM

HP Recommended
Product: HP 27er Display IPS

My HP PC monitor states the following: Boot Disk Not Found. I already did a quick check of the Hard Drive, but it states as follows:

Testing Drive 1, Smart Check: Passed, Short DST: FAILED

The FAILURE ID: GGE363-8QK9P9-XD4CRG-60S703

The PRODUCT ID: V9B41AA#ABA 

The Hard Drive is 1. I am not able to get to F10. There is nothing that comes up when I press any of the "F" keys on my computer. Also, I don't see anything with the BIOS settings. My cords are all plugged in correctly. What can I do next? Can someone please help me?

1 REPLY 1

‎08-22-2019 04:34 AM

HP Recommended

Hi

GGE363-8QK9P9-XD4CRG-60S7038/21/19303Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

So make Backups and create an install media... You should buy a new Hard Drive.

 

W7 and W10 Repair.png

 

If in doubt please ask.

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