So my desktop needs a usb bios recovery as the internal one did not work, I currently am on my (Dell) laptop and have downloaded the suggested HP BIOS Recovery software and run it. As it ran, it placed a file into a folder on my C drive, I then try to run that placed executable, and nothing happens. according to the instructions (https://support.hp.com/us-en/document/c04126730), it should give me an option to create a USB recovery, but nothing is happening at all. Can anyone suggest what I may be doing wrong?