Boot device not found

[Scuffy0007]

My computer is stuck on boot device not found. My computer is still under warranty 

[Kuroi_Kenshi · Accepted solution]

Hi @Scuffy0007,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your computer is showing “Boot device not found” and isn’t starting up. Let’s go through some steps to diagnose and fix this issue.

Check BIOS/UEFI Settings

Turn on the computer and immediately press Esc (or F2/F10/Delete depending on model) to enter BIOS/UEFI.

Go to Boot Options or Boot Order and check if your hard drive/SSD is detected.

Reset Boot Order

If the drive is detected, make sure it is set as the first boot device.

Save changes and exit BIOS.

Check Physical Connections

Power off the computer and unplug it.

Open the case (if desktop) or back panel (if laptop) and ensure the drive cables are securely connected.

For laptops, reseat the SSD or HDD if accessible.

Run HP Diagnostics (if HP laptop/desktop)

Turn on the system and press Esc repeatedly, then select Diagnostics.

Run the storage/hard drive test to check for drive failure.

Check for External Drives

Remove any USB drives, SD cards, or external drives that may be interfering with boot.

Sometimes the system tries to boot from these instead of the internal drive.

Repair Boot Loader

Use a Windows installation USB or recovery media:

Boot from USB → Repair your computer → Troubleshoot → Advanced Options → Startup Repair.

This can fix corrupted boot files preventing the system from detecting the OS.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,