Boot device not found

[Laurar2302]

Turned on computer, blue square says:

Boot device not found

Please install an operating system on you hard drive

Hard disk - (3FO)

SKU: F3D77AAR#ABA

I've had this computer for a while and this has never happened before

[Mans]

@Laurar2302 

Hello,

What is the exact model of your desktop computer (e.g. 5ES85EA)?
To find this product number P/N: this document.

The Hard disk - (3F0) a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

The following documents are available for reference:

• HP PCs - Backing Up Your Files (Windows 10, 8 )
• HP PCs - Backing Up Your Files (Windows 7)

Alternative solution: Please use the Microsoft Upgrade Tool to update Windows 10 to the latest version available below.
https://go.microsoft.com/fwlink/?LinkID=799445

In case of need, do not hesitate to contact us.

Best regards,

[Laurar2302]

Thank you. I didn't see a product number. Perhaps the SKU will work - F3D77AAR#ABA

[Mans]

@Laurar2302 

Thanks for your return,

Please replace the hard drive to solve the problem with your computer.

• Replacing a Hard Drive in HP Pavilion 500 Desktop PCs

After replacing the hard drive, access Performing an HP System Recovery (Windows 8 ) to reinstall Windows.

I remain at your disposal in case of need.

Best regards,