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Boot device not found

Pavillion
Microsoft Windows 10 (64-bit)

Turned on computer, blue square says:

Boot device not found

Please install an operating system on you hard drive

Hard disk - (3FO)

 

SKU: F3D77AAR#ABA

 

I've had this computer for a while and this has never happened before

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HP Recommended

Boot device not found

@Laurar2302 

Hello,

 

What is the exact model of your desktop computer (e.g. 5ES85EA)?
To find this product number P/N: this document.

The Hard disk - (3F0) a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

 

The following documents are available for reference:

Alternative solution: Please use the Microsoft Upgrade Tool to update Windows 10 to the latest version available below.
https://go.microsoft.com/fwlink/?LinkID=799445

In case of need, do not hesitate to contact us.


Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accepted Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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Boot device not found

Thank you. I didn't see a product number. Perhaps the SKU will work - F3D77AAR#ABA

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HP Recommended

Boot device not found

@Laurar2302 

Thanks for your return,

Please replace the hard drive to solve the problem with your computer.

 

After replacing the hard drive, access Performing an HP System Recovery (Windows 8 ) to reinstall Windows.

I remain at your disposal in case of need.


Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accepted Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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