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1 REPLY 1
01-05-2022 10:29 AM - edited 01-05-2022 10:30 AM
HP Recommended
@Autoimages -- there are several points of failure:
- loose "power" cable not sending power to the disk-drive;
- loose "data" cable not properly connected to the disk-drive;
- loose "data" cable not properly connected to the computer's motherboard;
- within BIOS SETUP, a setting that "disables" one (or more) of the SATA sockets on the motherboard;
- burnt-out electronics board on the bottom of the disk-drive that is not responding;
- burnt-out motor inside the disk-drive such that the disk-drive does not "spin" the recording surface;
- within BIOS SETUP, your disk-drive is not listed as being an eligible "bootable" device.
I recommend that you pay a certified computer-technician to check all of the above items.
You may need to have the technician replace a "dead" disk-drive, and to install Windows onto the new disk-drive (or the new SSD).
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