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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: Boot test failed error code BIOHD4

Create an account on the HP Community to personalize your profile and ask a question
01-08-2019 04:15 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that you are getting an error on startup.
Don’t worry, I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
- What is the exact model for your computer?
- What is the operating system you are using?
- Have you made any software or hardware changes on the computer?
While you respond to that, I recommend you perform a system test on the computer following the steps in the below article.
https://support.hp.com/in-en/document/c03467259
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee