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HP Recommended
HP pavilion dv6
Microsoft Windows 7 (64-bit)

Can't detect 2 HDD's on system"error when booting hp pavilion dv6 ran hard disk self test  response was error 305

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Chris971

 

Thanks for the post and Welcome to HP Forums. 

 

I see you are getting a hard drive error on your computer. Glad to provide my suggestion. 

 

Recommend you to run the diagnostics with only one hard drive installed on the computer at a time. 

Based on the error code you are receiving, recommend you to replace the hard drive which gives this error code. You can refer to this HP Article for assistance and the error codes. 

 

Good luck. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

Chimney_83
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Chris971

 

Thanks for the post and Welcome to HP Forums. 

 

I see you are getting a hard drive error on your computer. Glad to provide my suggestion. 

 

Recommend you to run the diagnostics with only one hard drive installed on the computer at a time. 

Based on the error code you are receiving, recommend you to replace the hard drive which gives this error code. You can refer to this HP Article for assistance and the error codes. 

 

Good luck. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

Chimney_83
I am an HP Employee

HP Recommended

Thank you for your help, is it possible to recover the data from the malfunctioning hard drive. 

HP Recommended

Hey@Chris971,

 

Thanks for the response.

 

Glad to hear that the issue is resolved.

You can visit HP Support Forums anytime for any assistance required on your HP Products.

 

Happy posting. Great day ahead.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.


Click the Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

 

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

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