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Microsoft Windows 11

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I cannot log into my computer. Does anyone know what I can do to fix this?

1 REPLY 1
HP Recommended

First try this

How do I fix error 3F0?
 
Turn off the computer and wait five seconds. Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu. On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings. Press f10 to Save and Exit.

Can you run the storage test?  More than one drive?

 

When does the 3F0 error show up?  Immediately or after the disk has run through its tests?  Were you able see the LED activity blink on and off for a while?  Which disk failed if more than one?

 

You did not mention your system, only that it was windows 11 and HP.

 

What is model and Product ID including the 3 letters after the # symbol

The product ID can tell if you have a hard drive or an m.2 SSD or both.

If the disk needs to be replaced the full product ID may be needed to do a cloud recovery

 

What does the disk failure have to do with "Cannot log in"?  Is a password being asked for?


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