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- HP Community
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- Desktop Boot and Lockup
- Re: Cannot reset the password in Windows 10 as I have lost m...

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06-04-2019 12:26 PM
I am not able to reset the password as I have only one Administrator account and on top of that due to rebooting many times it says I need to repair the config and again I am stuck since I don't have the Administrator password and cannot move forward anyway. Please let me know how we can solve.
06-04-2019 12:36 PM
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.