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watrhous
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Message 1 of 4
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Solved!

Cant get past BEEPS for BIOS Recovery

HP Recommended
HP Pavilion All-in-One - 24-b010 (Touch)
Microsoft Windows 10 (64-bit)

I have a  HP Pavilion All-in-One - 24-b010 (Touch)

The beep code is 2 LONG, 2 SHORT.

I understand this to be a BIOS issue. The computer was updating windows 10 overnight but at some point the beeps codes woke up the house. I have tried the BIOS recovery flash but when i follow the steps to use the BIOS flash recovery by inserting the flash with the BIOS and pressing (Win+B) at start up or (Win+V) I just get the beep codes. Is there any other alternative means to fix this?   Is my machine bricked on a Win10 update of my BIOS?

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watrhous
Author
Level 1
2 1 1 0
Message 3 of 4
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I found the solution. 

 

I had to take the computer apart and reset the BIOS using the motherboard BIOS jumper.  Its best to find a disassembly video on this rather than me explaining. 

 

 Apparently this model of computer DOES NOT include this BIOS recovery method as an option, I'm not sure if HP has this BIOS recovery option on a hard drive partition or if its built into the MB somehow but this computer does not have it.  I could not find a list of computers that have this option to confirm. Either way, if you think your PC is bricked due to BIOS, perhaps it is not. 

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Dilip_18
HP Support Agent
HP Support Agent
2,759 2,757 92 99
Message 2 of 4
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Hi@watrhous,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the HP Pavilion All-in-One not booting to windows.

 

The BIOS can be corrupted during normal operation from a failed BIOS upgrade, or damage from a virus.   

 

Recover the BIOS using a key press combination.

 

Turn off the computer. Press and hold the Windows + b keys, and continue to press those keys while you press and hold the power button for 2 to 3 seconds. Release the power button, but continue pressing the Windows + b keys.

 

The power light remains on, and the screen remains blank for about 40 seconds before anything is displayed. You might hear a series of beeps (usually 8 beeps). Eventually, an HP BIOS Update screen is displayed and the BIOS update begins automatically.   

                                                   

NOTE: If the HP BIOS Update screen is not displayed, press and release the power button, and then immediately press the Windows + b keys at the same time, repeatedly, until the computer beeps or opens the HP BIOS Update screen.

 

After the BIOS is recovered, a Continue Startup button is displayed and a timer counts down. Click the Continue Startup button to restart the computer immediately, or wait for the computer to restart automatically when the timer reaches zero.

 

If issue still persist then run diagnostics to rule out other hard drive issues

  1. Start or restart the computer.
  2. Press F2 repeatedly during start up to enter the HP PC Hardware Diagnostics UEFI utility.
  3. Select Component Tests > Hard Drive > Quick Test.
  4. Click Run Once.

Once the test completes, results are displayed on the screen.

 

If the drive passes all tests, continue to restore a computer back to the factory default, which will isolate whether it’s a software or hardware issue. 

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

 

Click here for the HP Cloud Recovery Tool (Windows 10) link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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watrhous
Author
Level 1
2 1 1 0
Message 3 of 4
Flag Post
HP Recommended

I found the solution. 

 

I had to take the computer apart and reset the BIOS using the motherboard BIOS jumper.  Its best to find a disassembly video on this rather than me explaining. 

 

 Apparently this model of computer DOES NOT include this BIOS recovery method as an option, I'm not sure if HP has this BIOS recovery option on a hard drive partition or if its built into the MB somehow but this computer does not have it.  I could not find a list of computers that have this option to confirm. Either way, if you think your PC is bricked due to BIOS, perhaps it is not. 

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Dilip_18
HP Support Agent
HP Support Agent
2,759 2,757 92 99
Message 4 of 4
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Hi@watrhous,

 

Thank you for responding, I appreciate your time and effort.

 

Good to know that the issue is resolved.

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

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