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HP Recommended
Microsoft Windows 10 (32-bit)
I turned my computer on this morning (hp Pavilion 20) All in one desktop and it says: Checking media presence.....media present.....start PXE over IPv6. Then it goes to a screen that says: ERROR: no boot disk has been detected or the disk has failed. Help!!!!!
8 REPLIES 8
HP Recommended

@pammom2, welcome to the forum.

 

The first thing that you should do is test your hard drive using SMART from the BiOS.  Here is a guide that will help you.





I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!





HP Recommended

 

> start PXE over IPv6

 

That is "start the P(re) e(X)ecution E(nvironment) over I(nternet) P(rotocol) V(ersion) 6".

 

In some "corporate" environments, a computer can boot over the network connection, by connecting to a "boot-server".

 

In the "home" environment, it means that the computer tried to boot from disk-drive & CD/DVD drive & floppy-drive & USB stick.  Finding nothing "bootable" at each of those locations, it tried the "network boot".

 

The "Other Person" is correct -- your disk-drive either:

* has no electrical power, and thus cannot be accessed;

* is not connected via the "data" cable to the motherboard (check at both ends of the SATA cable);

* is "dead" (not spinning);

* has a corrupted file-system, such that the "boot" files can no longer be found.

 

If you want to peek inside your (desktop?) computer, with the power off, and the power-cable disconnected, just touch the disk-drive -- if it is not "warm", i.e,. above room-temperature, it has not been spinning (and generating some heat).

 

HP Recommended

I have this message appear every time I boot up.  It delays the start but it does boot up fine.

I have read the forum and every inquiry has a different suggestion to solve the problem.

I have a new HP 570-p017c PC, less than 30 days old.  It is a refurbished model so there must be previous problems.

 

Noww what?

HP Recommended

> I have this message appear every time I boot up.  It delays the start but it does boot up fine.

> Every inquiry has a different suggestion to solve the problem

 

Here's another suggestion.  Sometimes, free advice is worth exactly what you have paid for it.

 

Your motherboard can "boot" from several sources:

 

1. CD/DVD

2. disk-drive

3. USB memory-stick

4. network, using the PXE (Pre eXecution Environment)

 

Enter BIOS SETUP, and change the "order" of checking the above boot devices.

Move the 'disk-drive' to the top of the list, and move 'PXE' to the bottom of the list.

-----------------

 

Forum Rules of Participation:  https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

 

2.  ... If you have a new question, start a new thread rather than interrupting a conversation

 

Thank you.

 

 

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I'm having a problem with my computer my computer is saying that no disc found and I have a error it will not come on anyone else having the problem no disc error what do that mean
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Thanks everyone for your help! Unfortunately it’s the same as it was last February and nothing seems to work.
HP Recommended

camillia46  wrote:

 

> my computer is saying that no disc found and I have a error

> it will not come on

> anyone else having the problem no disc error

> what do that mean 

 

It means that the disk-drive is "dead".

Therefore, the motherboard cannot read any files from the disk-drive.

Having this "error" mean that Windows cannot be loaded from the disk-drive.

 

Take your computer to a qualified computer-technician, to replace the disk-drive with something compatible, and to reinstall Windows onto the new disk-drive, to restore your computer to a working condition.

 

Or, if you have the technical skills, you can replace and reinstall yourself.

 

Your choice ? :Wink:

 

HP Recommended

> Unfortunately it’s the same as it was last February.

> nothing seems to work. 

 

Do you mean that nothing that you have tried has fixed the problem, or that the computer still is not working?

 

In some "corporate" environments, a computer can boot over the network connection, by connecting to a "boot-server".

 

In the "home" environment, it means that the computer tried to boot from disk-drive & CD/DVD drive & floppy-drive & USB stick.  Finding nothing "bootable" at each of those locations, it tried the "network boot".

 

The "Other Person" is correct -- your disk-drive either:

* has no electrical power, and thus cannot be accessed;

* is not connected via the "data" cable to the motherboard (check at both ends of the SATA cable);

* is "dead" (not spinning);

* has a corrupted file-system, such that the "boot" files can no longer be found.

 

If you want to peek inside your (desktop?) computer, with the power off, and the power-cable disconnected, just touch the disk-drive -- if it is not "warm", i.e,. above room-temperature, it has not been spinning (and generating some heat).

 

Your only remedy is to take the computer to a quailfied technician, for replacement of the disk-drive, and for the reinstallation of Windows onto the new disk-drive.

 

 

 

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