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Clicking from computer box on startup

HP Recommended
Example: HP ENVY h8-1420a Desktop
Microsoft Windows 10 (64-bit)

My HP Envy has always had a few clicks from the box on start up. It now clicks 22 times and the HP Logo comes up then power cuts out to the monitor. I do a forced shutdown and restart the 22 clicks come up again on start up. Forced shutdown then I can sign in. I have fitted a 480 GB SSD and it has been running for 8 months with no trouble. Once it fires up the comp works fine. I haven't been game to shut it down completely and put it to sleep at night for the last three days. That works fine, wakes up and I use it all day. Have run all the HP Diagnostics Suspect power supply is my thoughts. What actually is the clicking noise from?

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

 

Hi @hawkeye01

 

Welcome to the HP Support Community. 

 

Try the steps below -

 

Step 1 Windows Updates -

 

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates -

 

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Also, try updating the BIOS. Refer to this document for steps - HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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