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‎09-02-2019 10:12 AM

HP Recommended
Product: Model No. s5703w
Operating System: Microsoft Windows 7 (64-bit)

I replaced the hard drive and don't have recovery discs for Windows 7. Error NVID Boot Agent 249.0542 comes up in DOS screen. How can  get a recovery disc or download? Microsoft said that I would have to go through the manufacturer because the computer came with Windows 7 Home Premium installed.

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‎09-02-2019 06:53 PM

HP Recommended

@SFLongWyatt 

Sorry, but most likely you can't -- because HP no longer stocks the older Win7 recovery media.

 

Another site you should check is: http://www.computersurgeons.com

Good Luck



I am a volunteer and I do not work for, nor represent, HP

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1 REPLY 1

‎09-02-2019 06:53 PM

HP Recommended

@SFLongWyatt 

Sorry, but most likely you can't -- because HP no longer stocks the older Win7 recovery media.

 

Another site you should check is: http://www.computersurgeons.com

Good Luck



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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