cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
123
Flag Post
HP Recommended

Solved!

Computer can't boot up

Model No. s5703w
Microsoft Windows 7 (64-bit)

I replaced the hard drive and don't have recovery discs for Windows 7. Error NVID Boot Agent 249.0542 comes up in DOS screen. How can  get a recovery disc or download? Microsoft said that I would have to go through the manufacturer because the computer came with Windows 7 Home Premium installed.

1 REPLY 1
Highlighted
Level 15
Level 15
22,581 22,524 2,061 4,922
Message 2 of 2
101
Flag Post
HP Recommended

Solved!

Computer can't boot up

@SFLongWyatt 

Sorry, but most likely you can't -- because HP no longer stocks the older Win7 recovery media.

 

Another site you should check is: http://www.computersurgeons.com

Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation