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Computer frozen

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Hp all in one
Microsoft Windows 10 (64-bit)

Pc did not start correctly and message is under automatic repair I choose restart and it goes for a little while then stops

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Greetings Tahnta,

Welcome to the forum.

I am not a HP employee.


I would run HP Hardware Diagnostics to eliminate or disclose a hardware problem first.


Tap 'ESC" at system startup.

Select "F2".

Run System Tests. You can also run component tests.


You may have a Windows problem if hardware tests pass.


A Windows boot problem can get messy to the point which causes one to reinstall the operating system. This is a last resort and you should backup data before doing this.


Try troubleshooting steps described at this site (Link).


You could try a system restore, go back to a previous build, image recovery if you do Windows system backup images, or try a startup repair.





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