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×InformationFix Windows 10 Update Issues
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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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Greetings Tahnta,
Welcome to the forum.
I am not a HP employee.
I would run HP Hardware Diagnostics to eliminate or disclose a hardware problem first.
Tap 'ESC" at system startup.
Select "F2".
Run System Tests. You can also run component tests.
You may have a Windows problem if hardware tests pass.
A Windows boot problem can get messy to the point which causes one to reinstall the operating system. This is a last resort and you should backup data before doing this.
Try troubleshooting steps described at this site (Link).
You could try a system restore, go back to a previous build, image recovery if you do Windows system backup images, or try a startup repair.
Regards
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