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09-05-2020 05:20 PM
Product: Envy All-in-one PC
Operating System: Microsoft Windows 10 (64-bit)
My computer was working fine one day until I turned it off via holding the power button on the bottom. The next time i attempted to turn on the pc, it would not turn on or make any type of noise ever since. The only thing that turns on is the light on the back next to the power port.
2 REPLIES 2
09-08-2020 05:09 AM
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I have gone through your Post and would like to help
Since this is a Hardware issue, please contact HP Support in your Region for Service Options
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