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Dhimitri
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Computer not powering on

HP Recommended
Envy All-in-one PC
Microsoft Windows 10 (64-bit)

My computer was working fine one day until I turned it off via holding the power button on the bottom. The next time i attempted to turn on the pc, it would not turn on or make any type of noise ever since. The only thing that turns on is the light on the back next to the power port. 

2 REPLIES 2
KrazyToad
HP Support Agent
HP Support Agent
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@Dhimitri


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since this is a Hardware issue, please contact HP Support in your Region for Service Options

 


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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Dhimitri
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@KrazyToad,

I have tried clicking the link multiple times and it keeps bringing me to a "We can't find that page" page with nothing else. Is there any other page or other form of contact i can try? 

Thank you,

Dhimitri 

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