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‎03-18-2019 01:00 PM

HP Recommended
Operating System: Microsoft Windows 7 (32-bit)

My computer will not power on. I went through all the trouble shooting. I decided I needed a new power supply unit. I replaced the power supply unit and boom works fine. It was on for a couple hours then shut itself down and will not boot up again. What happened? Did I do something wrong or is it possible time for a new PC!?

1 REPLY 1

‎03-19-2019 02:42 PM

HP Recommended

@Cadkin01

 

Welcome to HP Support Community

 

This could be a Motherboard issue. I suggest you contact HP Support for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

KrazyToad
I Am An HP Employee

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