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- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: Computer will not start

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07-01-2019 07:14 AM
So, last night I started Skyrim and I could not exit the game from the loading screen so I hit "ctrl - alt - del" to open task manager, but task manager failed to open twice. The third time I hit "ctril - alt - del" I hit restart on my computer because something obviously was not going well. My computer restarted, but did not come back on, at least windows did not. I tried a hard reboot where a hold down the power and unplug the power source, but Windows will still not come on. I do not believe it is a display issue with my monitor either. So, I really have no idea what do there is nothing I can do, the screen is just black, not even the cursor. I do not know if this a pc issue or windows, I assume windows because my PC running fine before this, I just have no idea how to get windows up again.
07-03-2019 03:11 PM
Welcome to the HP Support Community!
I recommend you follow the steps in the below article and check if it helps.
https://support.hp.com/us-en/document/c04718479
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee