cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
192
Flag Post
HP Recommended

Computer will not start

HP Omen 875-0024
Microsoft Windows 10 (64-bit)

So, last night I started Skyrim and I could not exit the game from the loading screen so I hit "ctrl - alt - del" to open task manager, but task manager failed to open twice. The third time I hit "ctril - alt - del" I hit restart on my computer because something obviously was not going well. My computer restarted, but did not come back on, at least windows did not. I tried a hard reboot where a hold down the power and unplug the power source, but Windows will still not come on. I do not believe it is a display issue with my monitor either. So, I really have no idea what do there is nothing I can do, the screen is just black, not even the cursor. I do not know if this a pc issue or windows, I assume windows because my PC running fine before this, I just have no idea how to get windows up again.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
21,468 21,456 1,417 2,073
Message 2 of 2
114
Flag Post
HP Recommended

Computer will not start

@ManOfJack,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation