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HP Recommended
HP Omen 875-0024
Microsoft Windows 10 (64-bit)

So, last night I started Skyrim and I could not exit the game from the loading screen so I hit "ctrl - alt - del" to open task manager, but task manager failed to open twice. The third time I hit "ctril - alt - del" I hit restart on my computer because something obviously was not going well. My computer restarted, but did not come back on, at least windows did not. I tried a hard reboot where a hold down the power and unplug the power source, but Windows will still not come on. I do not believe it is a display issue with my monitor either. So, I really have no idea what do there is nothing I can do, the screen is just black, not even the cursor. I do not know if this a pc issue or windows, I assume windows because my PC running fine before this, I just have no idea how to get windows up again.

1 REPLY 1
HP Recommended

@ManOfJack,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.