• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎12-01-2020 07:10 AM

HP Recommended
Product: Hp pavilion
Operating System: Microsoft Windows 10 (64-bit)

Good afternoon, I've been having a problem with my laptop for a while. On start up it comes up with 'error CPU failed'. I usually press f2 and by pass it. But today I missed it and it shut down and I cant get it to reboot. 

 

It takes me through the restore process but cant complete it. I have been into the bios but there is no advance section for the CPU fan. I have tried f2 as well on start. 

 

Is my laptop gone for good? Is my hard drive a goner? Can I get it to reboot another way? 

1 REPLY 1

‎12-01-2020 07:37 AM

HP Recommended

this is desktop forum not laptop sorry?> 😁 😎 😐

 

LAPTOPS ALL:

  • does PC run with no huge battery connected, run on AC power only even for ever???? batteries do short out and make any PC go dead or wonkey.
  • is the RTC coin cell battery still good,  we alway check this at 5 years old or older. below 2.9vdc is fail.
  • are the F12 Diagnostics dead?
  • a fan or fan radiator packed in lint will overheat fast we clean them all, never skipped, once dirty.
  • run the F12 Diag  it will in fact tell you if the HDD is bad,  for sure, smart test fails it is a bad hDD.
NO warranty answers by me.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.