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‎07-25-2018 08:17 AM

HP Recommended
Product: HP 705 G3 mini

Error message when powering un my HP 705 G3.

 

THe message error is as follow,  ''There is a problem with the security device on the unit''

 

I update the bios to the latest version 2.14 dated from mai 2018

 

i cleared the cmos and restore default values on the bios settings.

 

Nothing seem to help.

 

Is there a solution?

 

Thanks.

14 people had the same question
2 REPLIES 2

‎07-25-2018 08:46 AM

HP Recommended

On the page: HP EliteDesk 705 G3 Desktop Mini Business PC - Specifications

 

click the "security" section, to view the security device(s) on your computer.

 

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‎09-17-2019 04:24 PM

HP Recommended

I had a user with the same issue. As an administrator, I opened Device Manager, and selected the "Trusted Platform Module 2.0" device under Security Devices, and uninstalled the driver. Rebooted the laptop, error disappeared and the device reinstalled drivers fresh. This drive was encrypted with bitlocker; and this didn't trigger the encryption on reboot. 

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