cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Telperion67
Level 1
7 1 0 0
Message 1 of 3
19,265
Flag Post

Error ''There is a problem with the security device on the unit''

HP Recommended
HP 705 G3 mini

Error message when powering un my HP 705 G3.

 

THe message error is as follow,  ''There is a problem with the security device on the unit''

 

I update the bios to the latest version 2.14 dated from mai 2018

 

i cleared the cmos and restore default values on the bios settings.

 

Nothing seem to help.

 

Is there a solution?

 

Thanks.

2 REPLIES 2
mdklassen
Level 12
11,043 4,462 577 1,727
Message 2 of 3
Flag Post
HP Recommended

On the page: HP EliteDesk 705 G3 Desktop Mini Business PC - Specifications

 

click the "security" section, to view the security device(s) on your computer.

 

Was this reply helpful? Yes No
C_CARTER1
New member
1 1 0 0
Message 3 of 3
Flag Post
HP Recommended

I had a user with the same issue. As an administrator, I opened Device Manager, and selected the "Trusted Platform Module 2.0" device under Security Devices, and uninstalled the driver. Rebooted the laptop, error disappeared and the device reinstalled drivers fresh. This drive was encrypted with bitlocker; and this didn't trigger the encryption on reboot. 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation