Fan running at maximum, LEDs on, PC not working

[alexei66]

Hi, the PC is only 7 months old. While I was editing, the monitor turned off, the fan started spinning at maximum, the led lights remained on. If I try to turn off the PC using the on / off button, nothing happens, I have to cut off the power to the PC. As soon as I put the power back on, the fan runs at maximum and the LEDs are on, nothing appears on the monitor.

What may have happened ?

Thanks for any replies.

[The_Fossette]

@alexei66

I reviewed your post and I understand that the computer is not booting to Windows.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c04718479

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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