Flash drive Bios Memmory software for HP pavilion desktop 570-p026

[srsndguru]

Replaced  CMOS battery, now no Access to Bios Setup Utility I believe I now have to download the software to install CMOS Chip Memory data? But not sure what software to squire or where to access that software? 

[Echo_Lake]

@srsndguru

Thank you for posting on HP Forums,

Echo_Lake is at your service.

I understand you are in need of support, As you've performed relevant troubleshooting steps

and the issue persists, this sounds like hardware related issue, Hence, I would request you to contact our Phone Support and our Support Engineers should be able to sort this out.

• HP Support can be reached by clicking on the following link:
• Click on this link – www.hp.com/contacthp/
• Select the product type.
• Enter the serial number of your device or select let HP detect your product option.
• Select the country from the drop-down.

You should see the HP phone support number or Chat option listed.

[srsndguru]

First, thank you for your offer of hp support. I very well may need their assistance at some point. But for now I have much to learn and understand before I reach out to another source. I will respectfully keep that option open. I have the link now via the email and, again keeping  that option open. Thank You Srsndguru 

[Barachiel]

@srsndguru

It looks like you were interacting with @Echo_Lake, but he is out for the day & I'll be glad to help you out, 

I'm the Barachiel & I'm at your service.

Thank you for the replying,

Please take your time and get back to me with the results,

I'll be awaiting your response and would be glad to help.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

[srsndguru]

Thank you for your interest, I will keep everyone up to date with my missing Windows10 Selina. Thank You, srsndguru

[Echo_Lake]

@srsndguru

Thank you for posting back. 

Work on it as per your convenience and keep me posted on the results.  

Please feel free to contact us here anytime you need any further assistance.

[srsndguru]

I have been working inside the Bios Setup Utility for many hours the past couple of days. I have changed the settings to many different configurations to rid myself of the dreaded, Boot Device Not Found and Please Install an operating system on your hard disk. In the Secure Boot Configuration minue, ( from the Secure Boot  ( Dissable ) to Legacy Support, ( Enable ) options, and back again. I have re-arranged the Boot order to, Hard Drive ont top of the list, CD/DVD in the middle, and Floppy disk in the bottom of the list. and back to Default settings. Nothing has worked. I even tried every options inside the startup minue. No matter what I do. It always goes back to the dreaded Blue Screen, Boot Device Not Found. Please Install an Operating System on your hard Disk. I have run the long and short test that can take up to a couple hours. Passed every time. I for got to mention, on the testing count down, when it got to 1 Second left. Every time I ran the test it would get hung up on 1 Second for 10 minutes or so. Then say , PASSED. I have almost memorized the Bios Uyility Setup Minues, I’ve tried so many different settings to get Window 10 to reboot. I’m beginning to think, it’s not on the Hard Disk at all. But the Test Scans say otherwise. I shut could use help on this one. I really hope I don’t have to replace the Hard Drive and install another complete Windows 10 operating System. HELP

[Echo_Lake · Accepted solution]

@srsndguru

Thank you for posting back. 

I appreciate your efforts to try and resolve the issue. As you've performed relevant troubleshooting steps and the hardware diagnostic test passed, This sounds like Operating system related issue, I would request you to contact our Phone Support and our Support Engineers should be able to offer recovery media options.

HP Support can be reached by clicking on the following link:

• Click on this link – www.hp.com/contacthp/
• Select the product type.
• Enter the serial number of your device or select let HP detect your product option.
• Select the country from the drop-down.
• You should see the HP phone support number or Chat option listed.

Please feel free to contact us here anytime you need any further assistance.