cancel
Showing results for 
Search instead for 
Did you mean: 
Andre992020
New member
1 0 0 0
Message 1 of 2
411
Flag Post

Solved!

Forgot login password

HP Recommended
Pavilion 21
Microsoft Windows 10 (64-bit)

I forgot the login password on my desktop (Pavilion 21 touch screen). The password recovery through Windows did not work either. Solutions?

1 REPLY 1
WAWood
Level 16
Level 16
31,567 31,474 2,866 6,922
Message 2 of 2
Flag Post
HP Recommended

@Andre992020 

Sorry, but by Community policy, we are no longer allowed to provide any assistance with password reset or recovery.

Here is the HP Policy: Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
Goto this page https://support.hp.com/us-en/contact-hp

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation